Jon Lauri Hair Salon in Havertown, Pennsylvania

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• Lindsey Rockers

  Posted Jan, 09 2020

  This salon is right up the street from our family's new home.... easily walkable at just a few blocks away. We have 3 young girls, as well as myself, and this house is our forever-home. We always love to support local businesses, esp ones that are within walking distance. The dentist up the street, ice cream parlor, the pizza parlor, the eye doctor. These are businesses that we will patronize for the rest of our lives, and we are always eager to begin building relationships with them. So, when my 3 year old daughter found herself in desperate need of a haircut, I thought it was the perfect opportunity to check out Jon Lauri. I gave them a call on a Saturday morning, and asked them if they took walk-ins. I received a polite and emphatic yes, and was told to "come on in". Unfortunately, that's where the pleasantries stopped, as my next question was to inquire about the price of a child's haircut. All of a sudden, the lady I was speaking to had to find out if they actually had space for a walk-in that day. She put the phone down... but really should have muted it, because I could definitely hear everything that was said as she proceeded to go around the room, asking her stylists if anyone would be willing to cut a child's hair that morning. Every single one of them said no! Not because they were actually busy, not because the salon only services adults, but simply because they didn't feel like it. It is not like this is some upscale establishment with an adult-only policy. The place doesn't even have a website. To arbitrarily deny a haircut based on age feels an awful lot like discrimination, and the salon should be ashamed of themselves. All around, it was very disappointing. Because of their location and the fact that they take walk-ins, I really wanted to become a regular patron. Like I said, we have 3 girls (with the possibility of more), that will all be needing haircuts every few months for the next 15+ years. If this place had been a positive experience, they would have found themselves with 4+ lifetime customers. Instead, they earned a negative yelp review and at least one family that is crossing their fingers that the place ends up under new management.

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